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Agencies & ESPs

Every client.
One dashboard.
Cross-customer insights.

You manage 50 clients. Each one is a sending identity in your infrastructure. But your current tools show you aggregate numbers — you can't see which client is hurting your shared IP reputation, or compare Client A's performance to Client B.

What if each client was a lens you could analyze through?

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YOUR AGENCY CLIENT A Delivery 98.4% Volume 125K Health CLIENT B Delivery 94.2% Volume 89K Health CLIENT C Delivery 97.8% Volume 201K Health CLIENT D Delivery 87.1% Volume 45K Health CROSS-CLIENT ANALYSIS Shared IP Impact Client D complaints affecting pool Clean: 77% Risk: 23% ⚠ Alert: Client D 12% complaints → IP reputation at risk CLIENT BENCHMARKING Client OR CR vs Avg Client A 42% 18% +15% Client B 28% 12% -8% Client C 35% 15% +3% Client D 15% 4% -22% AI "Which client is hurting our shared IP reputation?" Client D's 12% complaint rate is 4× above threshold. Their Nov 15 campaign to purchased list caused 847 complaints. Recommend: dedicated IP or removal.
The Agency Reality

Managing multiple clients is flying blind

One bad client ruins the pool

Shared IP reputation means one client's bad practices affect everyone. But current tools show aggregate stats — you can't identify which client is the problem until it's too late.

No cross-client comparison

Is Client A's 35% open rate good or bad? Without cross-client benchmarking, you can't answer performance questions or set realistic expectations.

Client-by-client reporting is manual

Building reports for each client means logging into ESPs, exporting data, building spreadsheets. Hours of work that could be automated.

The Key Insight

Sending Identity = Client

In Engagor, each Sending Identity is a first-class citizen. For agencies and ESPs, this means each client becomes a trackable entity with its own metrics, health scores, and performance history.

✓
Per-client dashboards — See delivery, engagement, and health for each client individually
✓
Cross-client comparison — Benchmark Client A vs Client B vs your portfolio average
✓
Reputation isolation — Instantly see which client is impacting shared infrastructure
✓
AI-powered analysis — "Which client had the most deferrals this week?" answered instantly
The Engagor Advantage

Multi-client intelligence, built in

01

Per-client visibility

Each client is a Sending Identity with full metrics: delivery rates, engagement, ISP performance, anomaly detection. Filter any dashboard by client instantly.

Identity Management →
02

Cross-client benchmarking

Compare performance across your entire portfolio. See which clients outperform, which underperform, and set realistic expectations based on actual data.

Engagement Intelligence →
03

Shared infrastructure protection

AI monitors for clients impacting shared reputation. Get alerts when one client's complaints or bounces threaten the pool. Act before damage spreads.

Anomaly Detection →
04

AI-powered client analysis

"Why is Client B underperforming?" Ask in plain English, get analysis across all their campaigns, ISPs, and engagement patterns with specific recommendations.

AI Studio →
Key Capabilities for Agencies

Built for multi-client operations

Identity Management

Each client as a Sending Identity. Full isolation, full metrics, full visibility. Track 50 clients as easily as one.

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Cross-Client Monitoring

AI watches all clients simultaneously. Detects which client is causing reputation issues before they affect the pool.

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Client Benchmarking

Compare any client to portfolio average or to specific other clients. Know what "good" looks like for your client base.

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AI Studio

"Which clients had the highest complaint rates this month?" Get instant cross-client analysis with AI-powered insights.

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Every client. One platform. Full visibility.

See how Engagor transforms multi-client email management.

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