Engagement Intelligence

Watch engagement evolve over time

Raw metrics show what happened today. Cohort analysis shows what's really happening to your subscriber base over time. Track retention curves, identify at-risk segments, and spot opportunities before they become problems.

Retention Heatmap Week-over-week engagement by signup cohort W1 W2 W3 W4 W5 W6 W7 Oct '24 68% 52% 41% 34% 28% 24% 21% Nov '24 72% 58% 47% 38% 31% 26% Dec '24 65% 32% 18% 12% 8% Jan '25 70% 55% 44% 36% ! AI Alert: Retention anomaly detected Dec cohort shows 45% faster decay than baseline. Correlates with holiday promo campaign acquisition. - View segment analysis
Questions Answered

The questions that predict subscriber health

How fast does engagement decay?

See week-over-week retention by signup cohort. Understand your natural decay curve and identify when cohorts deviate from healthy patterns.

Which acquisition sources retain best?

Compare cohorts by source. Discover that your organic signups retain 3x better than paid — or that a specific campaign produced unusually loyal subscribers.

Who's about to churn?

Identify at-risk segments before they disengage completely. See subscribers showing early warning signs: declining opens, skipped campaigns, dormant periods.

Which segments are most valuable?

Find high-engagement segments worth nurturing. Identify behavioral patterns that correlate with long-term value and loyalty.

Capabilities

Deep subscriber behavior analysis

Retention Heatmaps

Visualize engagement decay across cohorts in a single view. Instantly spot which signup periods are retaining well and which are bleeding subscribers.

  • Week-over-week retention tracking
  • Color-coded engagement intensity
  • Anomaly highlighting for problem cohorts
  • Drill-down to individual cohort details

Retention Curves

Compare cohorts visually with overlaid retention curves. Toggle between retention rate, open rate, click rate, and engagement score.

  • Multi-cohort overlay comparison
  • Metric toggle (retention, opens, clicks, CTOR)
  • Baseline curve for benchmark comparison
  • Export charts for reporting

Risk Segmentation

Automatic categorization of subscribers based on engagement behavior. Know exactly who needs attention and who's thriving.

  • Critical Risks: failure >5% OR spam >0.2%
  • High Opportunities: open >30% AND failure <2%
  • Behavioral segments: engaged, passive, dormant
  • Custom segment builder

AI Cohort Intelligence

Let Engagor's AI analyze your cohort patterns. Get automated detection of retention anomalies and actionable recommendations.

  • Anomaly detection across cohorts
  • Root cause correlation analysis
  • Re-engagement opportunity identification
  • Predictive churn scoring
Segment Types

Pre-built segments that matter

Lifecycle

New Subscribers

Joined within last 30 days. Critical onboarding period.

12,847 subscribers 45% open rate
Lifecycle

Active Engaged

Opened or clicked within last 14 days.

89,234 subscribers 38% open rate
At Risk

Fading Away

No engagement in 30-60 days. Re-engagement window.

23,456 subscribers 8% open rate
At Risk

Dormant

No engagement in 60+ days. Sunset candidates.

45,678 subscribers 2% open rate
Opportunity

Power Readers

Opens 80%+ of emails. Your most engaged audience.

8,234 subscribers 92% open rate
Opportunity

Clickers Not Openers

High CTOR but low opens. Subject line opportunity.

5,123 subscribers 78% CTOR

Find at-risk segments before they churn

Understand your subscriber lifecycle like never before.