Engagement Intelligence

See engagement as it really is

Apple MPP inflates your opens. Bots inflate your clicks. Standard ESP metrics lie to you every day. Engagor filters the noise and shows you true engagement — the metrics that actually predict subscriber behavior.

RAW ESP DATA 47.2% Open Rate 18.4% Click Rate INFLATED ENGAGOR MPP FILTER TRUE ENGAGEMENT 21.6% Open Rate 12.1% Click Rate ACCURATE MPP Opens Filtered 54.2% of total opens Bot Clicks Removed 34.2% of total clicks True CTOR 56.0% click-to-open
Questions Answered

Finally get honest answers about engagement

What's my real open rate?

See opens with and without MPP pre-fetches. Toggle between views instantly. Know exactly how many humans actually read your emails.

How many clicks are real?

Bot protection services pre-click links. Security scanners hit every URL. We detect and flag non-human clicks so you see true engagement.

Is engagement trending up or down?

Track true engagement over time. See trends that matter, not noise. Understand whether your program is actually improving.

Which content actually resonates?

Compare true engagement across campaigns, not inflated vanity metrics. Make decisions based on real subscriber interest.

Capabilities

Engagement metrics you can trust

MPP Filtering

Apple Mail Privacy Protection pre-fetches images for all emails, creating false opens. We detect and flag these privacy opens, letting you toggle between raw and filtered views.

  • Automatic MPP detection via signal analysis
  • Toggle MPP on/off for any metric, any view
  • Compare inflated vs true rates side-by-side
  • Historical data preserved both ways

Bot Click Detection

Security tools and email gateways pre-click links to scan for threats. These aren't real engagement. We identify bot patterns and remove them from your metrics.

  • Behavioral pattern recognition
  • Timing analysis (instant clicks = bots)
  • User-agent fingerprinting
  • IP reputation checking

Unified Metrics

Aggregate engagement across all your ESPs with consistent methodology. Compare SendGrid vs Mailgun vs Postmark on equal footing.

  • Cross-ESP engagement comparison
  • Normalized calculation methodology
  • Per-identity engagement breakdowns
  • Time-series trend analysis

AI-Powered Insights

Let Engagor's AI analyze your engagement patterns. Get automated detection of anomalies, trends, and opportunities without manual investigation.

  • Engagement health scoring
  • Anomaly detection and alerts
  • Segment-level insights
  • Actionable recommendations
The MPP Problem

Why your ESP metrics are lying to you

In September 2021, Apple introduced Mail Privacy Protection. It changed everything.

MPP pre-fetches all images in emails — including tracking pixels — before the user even sees the message. This means every email delivered to Apple Mail registers as "opened," whether the recipient read it or not.

For many senders, this inflates open rates by 30-50%. Your beautiful "45% open rate" might actually be 20%. And if you're making decisions based on inflated metrics, you're making bad decisions.

How Engagor solves it

We preserve everything, then filter at query time:

  • Store both: Every open is tagged with an is_privacy_open flag
  • Choose your view: Toggle between raw and filtered metrics instantly
  • Compare impact: See exactly how much MPP affects your specific audience
  • No data loss: Historical data available both ways, forever

Stop guessing. Start knowing.

See your real engagement metrics for the first time.